Chase
Daily Collection Calls After One Late Payment in Four Years

I was late on my Chase credit card bill once in four years. I have been getting calls from
847-488-6000, and 210-520-6400 every day, twice a day, even on Sundays, for the last two weeks now.

On 9-26-12, at about 12:30pm, a woman from there called me who was nasty and talked so fast she wouldn't let me get a word in edgewise.
She asked me when I was going to make my next payment and tried to say that my statements from Chase had been coming back to them undeliverable, which is not true, and a lie. I've gotten every statement Chase has ever sent me.
Then she's asking me if my address was valid. Who does this woman think she is to talk to me like that and what's it to her?

Instead of harassing me, why not offer help to someone who can't pay their bill because of financial difficulties after losing their job, like me? She never once asked if I needed counseling.

I contacted JP Morgan Chase's executive office in NY, and also Deborah Walden who is the
vice president of card services, and of course I got no response from them. That's
terrible they let this company get away with harassing and treating people like they do.

Company: Chase
Country: USA
Site: chase.com

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