Hair to Beauty
My credit card was charged and merchandise not shipped

I made a purchase by debit card on August 16 at approximately noon. As soon as I clicked ok I got a text from my bank that my card had been debited. I patiently wait until August 22nd, no package. I email them and I get a broken english response that my shipping address and billing address were different and they had sent me a letter to my billing address AND when I got the letter I could send it back and then they would ship my merchandise. No. I don't have a mailbox anymore, you need to ship my merchandise. If you were so concerned about fraud, why did you charge my card immediately?

Then they said if you don't want to wait for the letter, you can send us a utilty bill? Seriously? I'm buying $67.00 worth of beauty products, not a freaking car!

They are liars and thieves. Stay away.

Company: Hair to Beauty
Country: USA
Phone: 8476477000
Site: hairtobeauty.com

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