Family Pet Center
Family Pet Center Greenbrier Mall Ripoff, No Papers, Inconsiderate, Disrespectful, Puppy Mills, Dirty, Refund

I bought 2 Welsh Corgi puppies from this store, the dogs are wonderful and in pretty healthy condition from what I can tell and the vet hasn't said anything different! I purchased them on June 21 and was told that the puppies were AKC registered and they would get the papers from the breeder and call me when they came in! I just got the papers today August 14 and they aren't AKC registered they are APC registered, and I was never contacted when the papers came in! I had to drive from Newport News, VA on two different occasions to get the papers! After getting home and seeing that the papers were not AKC I contacted the store and spoke to the lady that sold the puppies to me Annellajo "AJ" Sharpe who is supposed to be the sales supervisor, I asked her why the papers were incorrect and she responded to me that I signed the papers saying they weren't AKC registered, only to look at the paperwork where I signed beside where it said it would take 90 to 120 days to get the papers in not that they weren't AKC registered! I then asked to speak to the store manager or whoever was over the sales supervisor and she had me speak to the owner Corine who wouldn't allow me to speak at all, I was pretty much told there were no returns and she didn't have time to speak with me about the paperwork... I didn't ask for a refund or a return, I just asked why I was lied to about the paperwork and the registration on the puppies! She also told me if I had a problem with it to take her to court and not to ever some back into her store again, again I didn't want to take her to court or go back into her store I just wanted an answer to the question... I've never spoken to such an unprofessional store owner in my life!!! If you do purchase a pet from this store good luck with any questions that you may have for them because they will just take your money and run you over, I will never go back there again and highly recommend you check them out before you purchase anything from there, that pet store is a JOKE!!!

Heather

Newport News, VA

Company: Family Pet Center
Country: USA
Address: 1401 Greenbrier Parkway
Phone: 7574203800
Site: familypetcenterva.com

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