Credit Inform
Recurring monthly charges even after canceling. Refuse to refund money

Shops, Products, Services

Credit inform which you are automatically signed up for through Capital One credit cards has continued to charge me a monthly fee. This, after I called and cancelled their service upon receiving my credit card in the mail.
The first time I called to cancel, Credit Inform conveniently did not give me a cancellation number. Which I did not know I needed to have. Without this number as "proof" that I called to cancel they continued to charge my card 8.99 a month.
When I called a few months later again they said I did not cancel the first time. They will not refund the charges.


Company: Credit Inform
Country: USA
Phone: 8662263745
Site: creditinform.com
  <     >  

RELATED COMPLAINTS

Capitol One/Credit Inform
Credit Inform/Capitol One Cannot cancel service Salt Lake CIty, Utah

Capital One/Credit Inform
Recurring monthly fees for a service i did not request, servicing. Capitalone.com/c1/login. Aspx

Capital One Bank, Credit Inform
Captial One, Credit Inform. Rip Off! The purposely lead you astray!

Capital One
Allowing Unauthorized Charges For Credit Inform/Payment Protection Allowing unauthorized charges to credit card then refusing to take off or cancel card

Capital One/Credit Inform
Unauthorized charge

CIC Credit Monitoring SVC
CIC Credit Counseling Charged 79.95 on my card, tricked and lied to us Internet

Spokeo.com
Consumer Report

Web.com
Continues To Charge Card After Services Were Cancelled

CIC Credit Consumerinfo.com
Ripoff Orange

MNI Credit Report
The company charged my debit card after I requested to cancel when I was not able to view my report