Aldo Shoes
Bad customer service & attitude - Aldos Shoes

I bought two pairs of boots on aldo.com. And they are just not comfortable. All i wanted was to return it. But the store assistance and Manger (Steven) just had that very bad attitudes towards us. There are nothing wrong with my boots, except there is tiny rock stuck underneath the bottom, and they insisted that i have worn those outdoor. Also, because I have tried both pairs in my room, in which my floor is not as clean as Aldo's. So they ensure that I have worn these boots outside, which I never did. I want to return those pairs of boots because they made up by cheap materials and they hurt my feet after i tried them. I would have kept them if they did not hurt my feet so bad, and make me so uncomfortable. It leaves me no choice but returning those boots. The main customer service also email the manager (Steven) but he never called me to solve the problem, and when I called him, he kept arguing with bad attitude.

Company: Aldo Shoes
Country: USA

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