Ebay
Rising Seller Fees and Email-Only Support Driving Sellers Away

Ebay used to be a good auction site but it is now terrible. A seller has to pay more fees to Ebay than ever before. They even now charge for the background that you choose. Obviously they are going to lose a lot of their clients who are going to move to other auction sites including me.

Another bad thing about Ebay is you can only contact them by Email. A company of that size should have a customer service department phone number and helpline manned by several staff. I think people should avoid Ebay, there is nothing good about their site any more, with over inflated prices, including seller fees, and all sorts of little extras you have to pay for to list an item. I think a phone number should be posted on the web for people who have got ripped off to get in touch. EBay... Rethink your policies and your fees, there is the Greedy and the Needy and at the moment you are the Greedy.

David
Abergele. Wales
United Kingdom

Company: Ebay
Country: Europe
Site: ebay.com

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