First data global leasing/merchant services
Rude customer service representatives, high credit card procsing fees, mistakes with batching out and posting of our money, bad equipment, long drawn out contracts for obsolete equipment
- 07-10-2012
- 85
THis company is horrible! They make mistakes with your batchout on their end and then do not do a single thing to correct it. Their customer sservice is non-existent, when i called to talk to them they sounded bored and uninterested, you can spend up to an hour or more to get one answer. The phones they use for customer assistance are faulty, can barely hear what they are saying, broken up conversations, etc.
Their prices per transaction are the highest and once you sign the contract with them, BEware! You can't get out of it! The credit card machine they Make you buy is only set to work with fdgl and once you buy it and want to change to a different company you cannot use the same credit card machine, even though i spent four years buying the thing! Absolutely horrible, horrible all the way around!
Company: First data global leasing/merchant services
Country: USA
State: Florida
Address: 4000 Coral Ridge Drive
Phone: 18004307161
Site: firstdata.com