Geek Squad
Notebook Keeps Returning n / Extra Problems

Shops, Products, Services

The Geek Squad (Bestbuy) has already established my Apple Notebook today for over per month... Why? Initially the problem was that anything was free and getting around inside. This problem was fixed and delivered towards the shop where I had been informed it had been mounted and prepared. After I visited choose it-up somehow it returned from support using the LED Display and left-side of Framework situation broken (possibly from delivery) the clerk attempted to protect it-up by putting the Support purchase within the harm! I delivered it not taking the harm done to it. It had been again sent for support and returned having a new-top situation and show but, additionally, it returned using the remaining hinge free or not placed on the right way. Used to do not take and again it had been sent simply to be delivered using the today poor CORRECT joint and check broken (secured within the middle! I'm not taking this garbage! It says about the Support Purchase the pc went in in "like-new" situation (it's roughly 2yrs old, never had a problem withit apart from the free component to that the PECULIAR was changed) which all HW diagnostics was handed and could be examined by Quality Assurance just before cargo back again to the shop. Meanwhile my oh-so costly Black-Tie Guarantee has terminated whilst in the treatment of the Geek Group... I've requested to wherever it had been being delivered for fix each one of these occasions and was informed it might not be exposed. I'm requesting an overall total alternative in the Bestbuy Shop using the move of the items totally free. Is that this an uncommon demand? It's interfered with my capability to preform my work (i. E, no use of required info.) t / the initial problem it'd not let me back-up/backup info required to handle my responsibilities in a reasonable fashion. I'd also prefer to start a to Apple regarding the "support" distributed by the Geek Team? I want this computer in great working order... And also have no idea just how to make this happen, the Geek Team continues to be defeated within their efforts to treat these problems! Don't believe I'll ACTUALLY be purchasing their prolonged "in house" guarantee again!!


Company: Geek Squad
Country: USA
State: Arizona
  <     >  

RELATED COMPLAINTS

Best Buy Extended Warranty
Warranty is just a rip-off!

Geek Squad/Best Buy
Crashed Compute

Geek Squad
Do not use them!

Best Buy Co.inc
We will never buy anything from Best Buy again and definitely never ever use the geek squad

Geek Squad, Bestbuy
Delayed Laptop Repair and Inconsistent Communication

Patrick Woods
Geek Squad Service Tech Plan - Geek Squad Diagnostics and Repai

Geek Squad
Notebook computer fan stopped working - hewlett packard lap top

Geek Squad
Poor company

Best Buy Geek Squad Warranty
Refused to Hono

Geek Squad
Computer repai