Shell gas station
Employees name unknown Complaint of harrassment & false accusations

Shops, Products, Services

My husband & I went into a shell gas station in waco tx, while shopping around the store I over heard the clerk talking on the phone giving an exact description of us to someone. I asked the worker who he was talking to, he starred blankly. I asked why he was talking about us, he shrugged his shoulders. I told my husband what was happening, the employee flew into a panic & started claiming we were shoplifters & he had phoned police. We were astounded. I told him my husband was diabetic & we just came to buy some items with sugar. He said we were good shoplifters and put whatever back. He refused us service so we walked out when we saw a police car pull up we came back to defend ourselves, after explaining our outrages to the officer he rudely proclaimed that the employee doesnt want us to come in the store ever again & if we do it would be criminal trespassing. I told the officer to watch the security tapes & have the employee came out & apologize to us. He suggested we go on our way. This whole mess was so upsetting I had to tell someone about it, iam so offended and angry. I sent an emil to shell and am waiting for my apology from that emoyee. Thank you danielle, waco, tx.


Company: Shell gas station
Country: USA
State: Texas
City: Waco
Address: 1520 I-35 N
Phone: 2547998944
  <     >  

RELATED COMPLAINTS

Shell Gas Station
Employee assaulted custome

Shell Oil gas station
Sun City Center Shell

Lowes store
Using police to get rid employee

Lowes
Customer was harrased

Shell
Gas Station Personnel

Shell
Extremely Bad Customer Service

Midland Funding LLC
Fake Company!

Shell
Winn Dixie perk rewards not given

Shell Gas Station
Bad Customer Service/Manners

Petsmart
Poor Customer Service