Nina Ngyuen
Bad customer support

I've had an wholesale consideration for quite some time with this particular organization. Since I'd not positioned an order in the last 12 weeks Nina Ngyuen submitted my bill as inactive. I never received any notice for this step. I submitted a little purchase on April 21 and created instant payment. I received a verification from Nina Ngyuen that my purchase was obtained. Our payment cleared aswell. Since I have hadn't obtained the jewelry I'd requested by May 24 I called the organization. I had been subsequently informed that to ensure that the jewelry (that we requested and taken care of on April 21) to be delivered I'd need to boost the quantity of my order to equivalent $1000.00! I had been also informed I'd been delivered a contact revealing this in my experience. I never obtained this kind of email! I told the organization customer support individual Olivia that I'd medical issues and surgery that avoided me from placing orders over an interval of time. I had been informed plan dominated and that I would need to develop the extra add up to create my purchase total $1,000.00. I can not do this at this time when I am attempting to repair my company. It's apparent the corporation cares nothing for that little independent store. They made a decision to return my cost that they have experienced for more than 30 days! Today I'm caught with no required jewelry and also have to see my client that I can not substitute the earrings she dropped in addition to inform different waiting clients who have been anticipating their jewelry that it's not going to be arriving. There are lots of trustworthy jewelry suppliers of equivalent quality and style on the market location, with greater price-points. Used to do not visit these nevertheless since I have thought I'd an energetic consideration with Nina Ngyuen. I'll currently conduct business with additional custom jewelry businesses. Once my company is made back I'll quickly have the ability to spot big purchases completely more than the $1000.00 that Nina Ngyuen is really decided to obtain nevertheless Nina Ngyuen will not be among the businesses I'll conduct business with.

Company: Nina Ngyuen
Country: USA
State: New York

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