Cingular Wireless
Billed for 1,000 Text Messages in One Day

Shops, Products, Services

Cingular wireless billed me for having over 1,000 text messages in one day and the funny part is they say I text messaged myself. Now they want me to pay a huge bill for this and yet I did not do a thing, I told them to look at my 3 yr history and see that I never ever text message anyone at all. When I asked for a supervisor they tol dme that they don't talk to customers. Wow where is the service?

If you work for them I'm sorry for you, please do not respond and tell me to call customer service as that's who I talked to. It is a shame because I now am writing 13 checks for $150.00 a piece to get my family and friends to switch. I know the thousand dollars a month they loose is nothing to them but then again I ment nothing to them either. Avoid at all cost everyone you have been warned!


Company: Cingular Wireless
Country: USA
State: Massachusetts
City: Brockton
Site: cingular.com
  <     >  

RELATED COMPLAINTS

Cingular Wireless
Text Message Charges Over $1200 Led to Collections Calls

Cingular Wireless
Told Text Messaging Was Unlimited, Then Billed $794

Att - Cingular
Text Messaging Stopped After Address Change Nobody Explained

Cingular Wireless - AT&T
Merger Promises Broken, Charged Fees to Change Numbers and Plans

ATT Wireless
Text Messages Sent From Computer Billed to Phone Account

Rogers Wireless
Overbilling customers

Cingular Wireless
Text Messaging Lost and System Busy Problems With Contract

Jamster
Billing ripoff charged to cell phone Berlin

Cingular Wireless
Per-message charge of 10 cents for messaging stated as included in plan

Verizon Wireless
Charged for Premium Text Messages Even When Replying to Cancel