FTD.com
FTD Won't honor GROUPON terms Internet

Spent $20 for $40 face value Groupon, redeemable at ftp.com

The FTD Groupon Fine Print reads:

- Must redeem online.
- Valid toward any product on www.FTD.com
- Valid only for delivery in United States.
- Valid toward taxes & fees.
- Valid with special offers & discounts shown on www.FTD.com at time of redemption.
- Not valid toward FTD email offers or websites with special offers as as points & miles.

But below is my horrible experience:
- on FTD.com check out page, after half dozen attempts using different browsers, no where groupon code can be entered
- I called FTD customer care, and was told only regular priced items are eligible
- I wanted two dozen roses, was quoted $105 over the phone, plus another $20 S&H
- I told FTD CSR the whole thing is a big scam / consumer fraud
- I opened a case with Groupon, requesting transaction cancellation & $20 full refund ASAP

Company: FTD.com
Country: USA
Site: ftd.com

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