Shurgard
Unjust enrichment, fraud, deceptive practices lies and more lies

Had been a customer for 9 months, had been late with payments 3 previous occasions always keeping in touch with the manager and working it out without incident. Then just as before I called before foreclosure date and explained I was waiting for a check to come in the mail, I had funds to cover the rent but preferred to use the money from the check I was anticipating. I was told not to worry that I was showing a good faith effort by staying in contact and they would work with me.

This was on a Wednsday, I was told that "Just keep us posted everytthing is going to be fine." I called and left a message on the following Monday, I got no return call. I called and left a message on Tuesday, I got no returncall. On the next day I recieved a message from the assistent manager saying he was returning my call and the manager was out in the field doing foreclosure's and would not be back until that afternoon.

I did not even consider that it was my foreclosure I had bo reason to beieve it was. When I got ahold of him that afternoon he told me they had sold my stuff! 40 years of my life gone! For $300 something owed in rent. Estimated value $40,000, but really priceless (most of it cannot be replaced!) So much for working with me! If I had known they were going to sell I would have come down and paid immediatly! I tried to be diplomatic and resolve this obvious wrong but gotr no cooperation from corporate or local management (they don't care) Even after this tradgedy they continued to deny me access to my personal papers and continued to lie and mislead me further.
All this is most certainly criminal, you can rebute all you want, I'm shopping for a lawyer, I could go on and on about the crap they pulled but I guess I'll save that for court. These crooks are a disgrace to every community.

Company: Shurgard
Country: USA
State: Washington
City: Bothell
Address: 228th Bothell WA 98021

  <     >