Hugo Boss AG
Romy Feddern Careless indifference to official complaint about clothing fabric and tailoring quality, Internet

Shops, Products, Services

Dear Romy.

I would like to remind you that since I first communicated the severe quality control of the tailoring of Hugo-Boss The Journey/Sharp2WE passed already almost tree calendar months!!!

Your complete indifference and lack of customer service as a customer facing representative of Hugo-Boss is just astonishing.

Actually I had never faced during my lifetime an incident when such respectful company that makes quality merchandize provides such a great customer service.

Bottom line that as it was already reported several times the suit The Journey/Sharp2WE that I bought on 12/17 at Peek & Cloppenburg Sulzbach Main-Taunus-Zentrum was torn on the back side of the pans (buttocks area) at the seams due to a complete lack of tailoring quality by your Bulgarian tailoring factory.

I expect official compensation for the terrible quality of your expensive and defective products.


Company: Hugo Boss AG
Country: USA
City: Metzingen
Address: Dieselstrasse 12, 72555 Metzingen, Germany
Phone: 497123942602
Site: hugoboss.com
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