Hugo Boss AG
Romy Feddern Careless indifference to official complaint about clothing fabric and tailoring quality, Internet
- 04-22-2012
- 9
Dear Romy.
I would like to remind you that since I first communicated the severe quality control of the tailoring of Hugo-Boss The Journey/Sharp2WE passed already almost tree calendar months!!!
Your complete indifference and lack of customer service as a customer facing representative of Hugo-Boss is just astonishing.
Actually I had never faced during my lifetime an incident when such respectful company that makes quality merchandize provides such a great customer service.
Bottom line that as it was already reported several times the suit The Journey/Sharp2WE that I bought on 12/17 at Peek & Cloppenburg Sulzbach Main-Taunus-Zentrum was torn on the back side of the pans (buttocks area) at the seams due to a complete lack of tailoring quality by your Bulgarian tailoring factory.
I expect official compensation for the terrible quality of your expensive and defective products.
Company: Hugo Boss AG
Country: USA
City: Metzingen
Address: Dieselstrasse 12, 72555 Metzingen, Germany
Phone: 497123942602
Site: hugoboss.com