Direct Shopping Network - DSN
DSN Prior to 5/0/11-only limited problems-since then I have called them, e-mailed them more then 2 dozen times-Owe me several thousand dollar!

Prior to May o1-I had been purchasing items from DSN for several years. I never had any problems that were not taken care of by a phone call prior to that. On May 10 I ordered a 14KY gold with 6x4 paraiba tourmaline set in it. I immediatly called back (within 10 minutes) and cancall
order. On August 25-Along comes a box from DSN (I am thinking it is order placed in July-which I have never yet received!) I opened the box to find a flimsy (dime stores appearing) ring barely any gold to ring-doesn't even resemble ring shown on TV. So I sent it back via USPS-insured and I still have receipt. Then in July I placed another two orders, 1 was a 14ky gold ring with two carat pink tourmaline stone set in it. I August I sent them a individual e-mail regarding each item, the item#, date of order, amount paid etc. NO ANSWER! Then I had also placed last fall a order for 2 sets of two diamonds which I also never received. No one answers any e-mails.

And on and on, why did this company start doing this??? They were a reputable company at one time. If they don't have the merchandise-just return the money - please

Thank you very much
katies jewels & gifts
marshfield, wi 54449

Company: Direct Shopping Network - DSN
Country: USA
State: California
City: Glendale
Address: 1230 S Glendale Road

  <     >