Ami Clubwear
Amiclubwear poor customer service

Inadvertently purchased two sets of sneakers, instead of one set in the organization. After purchase prepared, site provided no method to make modifications. Instantly delivered mail saying that i just desired one set, as well as wondering why a reimbursement from the prior product that I'd bought and delivered hadn't been prepared as store credit.

Received mail 24 hours later that I'd get a shop credit reimbursement in a couple of days for that preceding return (allegedly); nevertheless, modifications in products requested couldn't be prepared in those days, that modifications ought to be produced by telephone, and purchase have been sent. A preceding mail had suggested:

when you have any concerns about your purchase please contact us at assistance@amiclubwear.com or phone people at (888) 908-1288 Mon - Friday, 8am - 5pm PST. This could show in my experience that e-mail was a suitable approach to alter orders.in inclusion, I requested the sneakers at 2 am, outside their regular business hours, and delivered concept quickly afterwards telling them the purchase of two, instead of one sets, have been an error.

could be useful to customers, less questionable, if site had merely provided a method to create instant modifications to items which hadn't been already delivered, as well as when they have been more prompt about checking mail or merely mentioned that telephone was the only path for modifications to become prepared, in the place of misleading customers. Anyway, thanks Amiclubwear.

Company: Ami Clubwear
Country: USA
Site: amiclubwear.com

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