Wrappers 4 u
Wrappers4u poor quality custom made labels ripoff on wine labels for wedding

I ordered custom made wine labels for mini wine bottles which I was giving as favors for my upcoming wedding. I worked with a lady named Georgia Gaydos who was very nice and helpful during the whole process. She emailed me a proof and I approved it.

In the begining of the process I was given a price quote, and told that if we wanted a picture of us on the label it would cost extra. I let Georgia know that we only wanted the monogram and that was fine. As I said I approved the label, however when it came time to pay, I was told that because we got a monogram it was going to cost extra. This was never discussed, however I thought Georgia was very nice, and agreed to the increase in the original quote.

I got my labels the other day, and they looked nothing like what I had approved. First, the colors were much more faded, the monogram was blurred and faded. But the worst part about my labels was that they put their tag line right on the font of it! It looked so cheap and tacky, not at all something that I would be proud to give my guests.

I emailed her about these issues the day I received them, they were closed for the holiday and reopend on Monday July 12. I was out of town Monday, doing more wedding stuff and returned today. I received an email from Georgia saying that she had redone the labels and that I would have to ship these back (at my expense) and she would ship the new ones.

At this point I wanted a refund and told her that I understood she would need to keep the $15 processing fee. She responded by saying I would only get half of my money back and I would have to pay to ship these back. I never asked her to run a new set for me. I did not want a new set because obviosly I didnt get what I ordered the first time, I don't have time to take that chance again. My wedding is August 7.

There is nothing on their website as to a refund policy, or nothing on the website about the tagline being there, not is there anything about the extra charge for a monogram. DO NOT order labels from this company, the quality of the work is poor and obviously they charge whatever they feel like, as there are not kind of pricing guidelines on the website. Planning an out of state wedding is stressful enough without having to worry about this. I think I am entitled to a full refund as this was not my error, and I do not have the time for another error to be made on their part.

Please do not order from this poor company, there are much better ones out there!!

Company: Wrappers 4 u
Country: USA
State: Virginia
Site: wrappers4u.com

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