HHGregg
Feeling Cheated!?!?!? - Arnova, designed by Archos (was actually advertised as an Archos... Nothing else)

Had anyone else received this particular product (an Arnova, designed by Archos) back in January when hhgregg ran a 'door buster' for (an Archos) in their New Year's ad???

The ad had stated that you'd get an Archos; however, you actually got this product, which we ALL know is NOT an Archos. I don't care if it was "designed by Archos" or not. It is NOT an Archos.

I have a complaint in with the Attorney General's Office as I feel like hhgregg deceived their customers by naming "Archos" in their ad; however, they furnished an Arnova, which is something else. And, they won't switch it out, all they'll do is refund what I paid... Which to be trutful, is not what I think I deserve.

Based on their ad, I was led to believe that I'd be getting an Archos, which we all know in the tech community that an Archos and an Arnova are two different things. However, hhgregg maintains that I received the "model number" that was listed in the ad, even though their description didn't match up w/what the model number reflected - in my opinion.

If anyone else had a similar situation, please advise or contact the Attorney General's office directly... As I feel like hhgregg needs to HONOR it's committment and honesty toward the public.

Does anyone else agree??? (Based on other customer reviews and my own experience, hhgregg's customer service SUCKS big time and that goes from the store manager on up to the executive management!!!)

Company: HHGregg
Country: USA

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