www.grasscity.com
Www.grasscity.com/us_en / Took cash, claimed it never arrived after 40 days
- 03-05-2012
- 15
Warning: do not send grasscity.com your hard earned cash! After several successful orders, I went to buy a $70 pre-cooler for my Blaze Glass bong. My cash went completely missing for the first time — in previous orders I had even sent a letter or two under the correct postage and they had received it.in this case, I sent it with more postage than necessary, even flattened the envelope to look as professional as possible. After a week or two went by, I sent a help request which went answered simply "We are waiting for your payment". This continued in a similar fashion even 3 weeks after that - a total of 35 and then 40 days going by inbetween making payment and the last e-mail.
They then claimed "Nothing is certain in life, only death" and that "Your mail may never arrive". When I asked them what was going on they immediately got extremely defensive about their store and even went so far as to claim that they would "tell the illegal or not-so-illegal nature of my business" if I were to call customs and get involved with the tracking of my letter.
Company: www.grasscity.com
Country: USA
Address: SJV, P.O. Box 20651, 1001 NR Amsterdam
Phone: 0014194917504
Site: grasscity.com