Rooms to go
Paid for furniture in full in September, they will hold till closing of house purchase, and there is no furniture available that matches what I purchased

Ordered and paid for furniture in September and was told that furniture will be stored until closing of new house, then delivered. Received information that the furniture that I paid for is no longer available. How can you sell what no longer exists and how can you take payment, when you don't have merchandise that was purchased. Now they do not want to refund money, just switch to cheaper crap furniture in place of what was purchased. This will most likely cancel out the free 32" TV's that were promised as part of the purchases. How can you sell furniture that someone else purchased? This is a real RIP-OFF! Would not take Credit card for purchase just electronic funds transfer, now they have the money and I am left trying to get what I ordered and paid for. No refunds but then again no merchandise either. Buy somewhere else, they called and wanted to deliver items of a different color or an incomplete set. Sharp business practices and switch and bait along with broken promises.

Company: Rooms to go
Country: USA
State: Florida
City: Kissemee
Address: kissemee florida
Site: roomstogo.com

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