AT&T Wireless
Plan Dropped to 250 Minutes After Promotion, $300 Bill

I used AT&T wireless from 8 to 9. When I signed the contract, it was $29.99 per month with 1250 minutes days and nights and weekends. I didn't cancel it on the day that my contract was up instead, I extended another month thinking it would be the same plan. Unfortunately, I was billed over $300 for that extra month.

When I called them to find out why, the customer service representatives refered my calls back and forth and of course I didn't get a satisfactory answer from any of those idiots. I kept calling in the following few days, same result and finally one idiot told me that "1250 minutes was only a promotion for that year. Once the year was up, the promotion was finished and my plan would automatically go back to 250 minutes per month" which I was not told at any time.

I was furious and argued with her, but she said that I would only not be charged for $350 (about that amount) if I signed up for another year or get somebody else to use the service for one year. I rather pay than being a customer or introducing another customer to such a dishonest company.

My brother's friend had the same problem with AT&T, but he was ripped off with more than $600.

AT&T sucks!!! If you don't want to be ripped off next by AT&T, be a smart customer: DON'T USE AT&T SERVICES!

Company: AT&T Wireless
Country: USA
Site: attwireless.com

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