Cathy Jean Shoes
Horrible Website and Customer Service - SANDALS

I purchase shoes at their website and I receive email notification right away about my order. I didn't know that gonna be the last email I'm going to receive from the company. I don't have any status about my package nor tracking number for updates. There's no number to call and only email address to their customer service even retail stores told me that they only email the corporate office. I email them twice and didn't receive any response. They already charge my credit card the same I ordered the shoes. What kind of company they are? No numbers to follow up and nobody's resposnding to your email. I feel bad for the staff that are working in the retail stores because they are the ones getting all the complaints. Is there something you guys should do to this kind of bad customer service?

Company: Cathy Jean Shoes
Country: USA

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