Proactiv Solution
Continued to bill me after I cancelled account due to timeliness of shipments

I placed an order for this product in November. The first shipment arrived on time, but was much smaller than advertised. Shipment was a one month supply. The following month, I was billed for shipment as stated, but did not receive. I called the company and was told " well Ma'am the next shipment is for 90 day supply and always takes longer to ship". Shipment arrived so late that I had run out of product. So I called to cancel my subscription and was told I had a balance of $36. I do not understand since I have been billed 4 times since I cancelled. Once for $32, and 3 times for $19.95. I have only received the initial 30 day supply, and then the late 90 day supply. When I contacted the company, they said I am being billed since I did not return the product.

Company: Proactiv Solution
Country: USA
State: Iowa
City: Des Moines
Address: po box 11448
Phone: 18664544000
Site: proactiv.com

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