HughesNet
Did not deliver promised service and stole $400.00- called it a cancellation fee during the trail period

This is the WORST Service I've ever had. The internet service is slower than slow. So slow in fact that I was unable to load Google or even Facebook on my computer most of the time. I contacted tech support on several occasions and the problem would be fixed for a very brief period of time only.in a few hours or the next day the service would slow to a crawl once again.

After numerous calls to tech support I cancelled the service during the trial period. This company went ahead and debited my account and literally stole $400.00 from me. They said it was owed the cancellation fee. I cancelled during the trial period. It's been 3 weeks since I cancelled the service and I still have not received my $400.00 refund. Do not even consider using this company. The customer service and tech support staff are useless.

I ended up tethering my cell phone AT&T to my laptop and found it to be 3-4 times faster than this lame service.

DO NOT waste your money or your time with this company or its service.

Company: HughesNet
Country: USA
Site: hughesnet.com

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