Toys R Us
Refund policy

In Sept my spouse and that I attempted to come back 3 gadgets that my 12 months old got for his birthday. Among the gadgets we'd something special bill for and also the additional two we didn't. After being informed we were just permitted to return them using the present bill we requested to talk to the supervisor. The supervisor was every comprehension and would return both products for shop credit (that we were requesting). Throughout the deal the computer program declined to permit the store credit. The store-manager actually created many endeavor using the tech-support and customer support to over-ride the register. Nevertheless after half an hour we weren't permitted to create the return ($25.00 whole) and was handed the 800-number to contact.

After I returned house I named the 800-number. After being disconnected three times and used in about 15 various people I closing got a solution would be to why I really could not create a return with no bill. The client support supervisor explained that in Jan my spouse delivered about $100.00 value of infant products (Baptism presents) at Babiesrus which we couldn't return other things with no bill until February. After paying half your day about the telephone and being handled just like a felony I finial quit.

Ultimately I simply had my mom return both gadgets. I think it is humorous that Doll R Us like a business doesn't have religion within their shop supervisors and truly doesn't worry about their clients. Thanks Doll R Us to make is simple for me personally to visit Walmart and Goal to purchase Holiday presents this season.

Company: Toys R Us
Country: USA
State: New Jersey
City: Union

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