T-Mobile
Corporate discount not applied to final bill

Cancelled service with TMobile. I had an agreement for a Corporate discount for many years. Noticed my final bill did not have the corporate discount applied. I spoke to a rep as well as a supervisor and both replied that the corporate discount is not applied towards the last bill. I asked where this is documented in the term and conditions and they said this was not. Tmobile can verbally change or decide on when to change terms as this is a courtesy they offer to companies. It's poor business and service to communicate that this is how they handle business and furthermore unethical. It's ashamed this company does business this way.

Company: T-Mobile
Country: USA
Phone: 18009378997
Site: tmobile.com

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