Fortis BC
Extra billing. Company is NOT reading the gas mete

Fortis BC took over from Terasen gas in March. The company has read the meter once on November 17 because I started entering meter readings by phone and then on line starting on August 18. The meter readings I entered did not coincide with the numbers on my bill. The last reading by Terasen gas was an estimated 15751 cubic meters on February 3. The first "actual" reading by Fortis BC was 16736 cubic meters that month I was billed for 38.5 GJ. Normal bills are between 3 to 7 GJ per month.
That first reading I entered by phone onAugust 18 was 16521 CM. On September 18 it was 16541 CM. On Oct 20 it was 16581 CM. The Fortis meter man finally showed up on November 17. The meter reading then was 16683 CM (still lower than that March "reading").
I called Fortis on November 21 or 22 en was told I should be paying my outstanding arrears while they would look in to the matter.

Company: Fortis BC
Country: USA
State: British Columbia
City: Vancouver
Address: PO Box 6666 Stn. Terminal
Phone: 18882242710
Site: fortisbc.com

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