Rudy Rios, Rudy Tone Productions
Rudy Rios - Rudy Tone Productions ripoff failed to refund payed dues for ruined wedding video due to lack of prep on their part

My husband and I married in Oct. We hire Rudy Rios, of Rudy Tone Productions to take a wedding video. The wedding was scheduled to be preformed outside, however the news forcasted for rain. When the time came for the ceremony to begin, so did the rain.

The camera man, Mike Hesse, failed to take cover or to bring a cover for his camera. The camera then got wet. We moved to wedding in doors and the filming continued.

The next day Rudy called us to tell us that the footage was ruined. The camera had gotten wet and the tapes, ruined. He told us that technically this wasn't his fault. He asked if we would like to re-enact the wedding. That would have been all fine and good if he could have flown all the people from out of town back in, and paid for our 10,000 dollar wedding again. He couldn't do it.

When asked if there was anything he could do to fix the tape, he said he would try. When we went in to see the footage, it was horrible. He had over a month to do what he could. We did'nt recieve our two DVD copies of our wedding until Janurary of 2004. Still horribly done.

When Rudy was apporached my my husband and my mother about a full refund and the terrible videos, we were told no. We were told that we could have had a partial refund and no video or the bad video.

My husband and I wanted some kind of memory of our wedding, however the 700.00 dollars that we paid was money down the drain.

Rudy told us this wasn't his foult, that it was an act of GOD. Well, GOD forcasted rain all day long and the week prior, so, why could'nt a professional videograper cover his camera for the most important day of my life?

Company: Rudy Rios, Rudy Tone Productions
Country: USA
State: Texas
City: Round Rock
Phone: 5124139528
Site: www.rudytone.com

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