Sephora
Store customer review

I just visited the Sephora store at the Promenade mall in Temecula and left extremely upset. I shop at this Sephora often and refer my friends to many products there but this visit left me with a very bad taste. I was going through some clearance products and noticed a Tarina Tarantino silver cream eyeshadow out of its case that had been slightly tampered with but i didn't mind as long as i just wiped out the spot that had been previously touched. When i went to purchase the eyeshadow, the cashier (short platinum blonde hair in an edgy bob cut. I called and they told me her name was Kirbie but I'm not sure if it was the same person) kept giving me suspicious glares that made me uncomfortable when I told her it wasn't in the box. She opened it and gave me an accusing look saying she can't sell it because its touched, in a very snobby way. She didn't smile once and kept looking at me as if I were a criminal. It made me feel very very upset and hurt and uncomfortable and almost don't want to come back again at the chance that i might run into her.

Company: Sephora
Country: USA

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