Dish Network
Mandatory Extended Warranty Fee Charged on Company-Owned Equipment

Shops, Products, Services

Dish Network has abusive, usurious policies. To begin with, a person is sucked in with a low price and extra premium channel perks that soon go away. Also, Dish asks for $6.00 per month (extra) for an extended warranty on THEIR equipment. The DVR has a one year warranty of its own. That means the customer pays $72.00 the first year for a warranty when there's ALREADY a warranty on the equipment. The customer is told if no warranty exists, the DVR will be repaired, and returned at the customer's expense. This is on THEIR equipment, mind you. The equipment ALWAYS belongs to Dish Network.

If the customer doesn't pony up to their $6.00/ month ($144.00 life of two year MANDATORY contract) the customer has the obligation to bear any repair or exchange expense of THEIR equipment after the first year. They have a virtual litany of expensive situations in which a customer may be snagged. Want to buy a DVR twice? Have damage occur at the end of a contract (at which time the customer has more than paid for the DVR) and you get to buy it AGAIN!


Company: Dish Network
Country: USA
Site: dishnetwork.com
  <     >  

RELATED COMPLAINTS

Dish Network
Service Refused on Reseller Equipment but Its Return Demanded

Dish Network
Warranty Terms Hidden in Contract, Billed for Equipment Repair

Dish Network
Told Equipment Was Ours to Keep, Then Learned of a 2-Year Contract

E-Club Marketing, Dish Network
Ripoff fraudulent billing

Dish Network
Poor Installation, Floor Damage and Incorrect Billing

All American Dish & Dish Network
Be aware

Dish Network Service
Subcontractor Left Holes in Walls, Warranty Not Honored

Dish Network
Ten-Year Customer Wants Hopper Upgrade Offered for Loyalty

All American Dish Network
They slide the contract in at installation that they don't tell you about

Dish Network
Equipment Return Shipping Fees of $17 a Box After Cancelling