Tele Direct
They just don't care
- 10-17-2011
- 9
I have used them for seminars & they are ok for that But When using them for anything else they are not just incompetent but they just don't care. They charge 40.00 an hour, So you think they would be competent. They didn't scrub the list so my clients got 4 and 5 calls each all boded for different times I called that same list & got tons of appts. Then I gave them a list of leads from a mail back card. They got 1 appointment which they called several times, the poor guy.
Today they booked an appt with a guy that had a disconnected # and booked him for 11am 1pm and again @ 3pm. When I called to complain they acted as if I was the problem. So I thought well I have used them as order takers for seminars So I set up an 800 # so clients could call in to book an appt (responding to a letter I mailed out. They couldn't even do that. I got messages that they called in and had to stop what I was doing & call them back. When I complained they just get snippy.
Company: Tele Direct
Country: USA
State: California
City: Sacramento
Address: 4745 Chippendale Dr
Phone: 8007761081
Site: teledirect.com