Sears Auto Center
Snow tires

I visited sears auto to buy and have snow tires placed on. The serviceman explained to generate my vehicle and viewed the tires and advised me of both size and price. We agreed and that i quit to complete some buying being recommended our car could be ready by 6:00 P.M.

After i returned i came across my subaru on the lift without any tires about it whatsoever and the service individual recommended me he gave the incorrect price and that there will be an additional charge. I asked how he might have me bring my vehicle in and consider the tires after which offer me the wrong cost. He even went to date to create up a deal! I decided to split the price and he declined and so i quit and instantly experienced my vehicle with significantly less than 3,000 kilometers onto it shimmy. I'd to make it to the airport and so i couldn't waste another 3 hours. I've tried numerous times to have some resolve talking on several occasion with tom wojnar. Ben has offered to provide the tires in the price initially decided to and it has, in his protection, provide me $100 for my costs and problems. I find this insulting when i needed to take my vehicle to a different shop and have the tires healthy, i got four hours of vacation time that day to get the tires placed on and the topper... I reside in canada and my daughter would create a assertion to ensure that there is not work and fees, approximately $100, that needed to be paid had the tires been installed on this day. Work and taxes are 14 percentage and that i feel it's only right for sears to get this cost in addition to the $55. For balancing as well as the $15.incentive i exposed a sears consideration to become qualified, and of course the nine cross country telephone calls. I'm insulted by the treatment received at sears and think people should understand how stupid the car individual serviceman wasn't to even see the tire size once the vehicle was introduced. Additionally, he explained it was the best thing i told him i needed to keep the initial tires as he would dispose of these. The odometer reading on my agreement claims, 2539 miles... It creates me wonder what he'd have done with the tires!

Company: Sears Auto Center
Country: USA

  <     >