Pay360.com
Don't use Pay360

Don't get suckered into making Pay360 transactions on the net!

Pay360 is apparently a processing service separate from online sellers. When I found a unexplained charge on my VISA card, I tracked the transaction back to pay360.com for some outfit called "Burnbury", and attempted to contact Pay360 for verification of the charge. Big mistake! They will not provide a human even in chat; only their own blind (you don't even know where the email is going) "support" utility. I got back a response direct from the unidentified vender that my id was being "locked out" (yah? So what?), but zilch info about who made the charge to where so that I could even determine if it should be contested.

After voicing this additional complaint in a separate support ticket directly to Pay360, I found that both my "support" tickets were "closed", apparently to their satisfaction. I remain unable to verify any information about money taken from my visa account, and my only recourse is to cancel the card and reassign all it's auto-draw venders. Getting help (or a human) through VISA is equally impossible and the "consumer protection" provided by Pay360 is less than a joke.

Be advised that when the fine print on some online purchase says "processed by pay360", you are in "buyer beware" territory without the teeniest, slightest bit of defense if anyone (seller included) decides to charge you illegitimately (or make re-occurring charges when you may have opted out of them).

I cannot testify that either of the above situations has in fact taken place; and that is the point. The more run around I get from some anonymous vender the more I suspect that the illegal activity was on their part. But then, I can't verify that, can I?

Pay360 seems to cater to sleazy sites, so the next time you are hot to get pornography or something equally upstanding, keep in mind that it isn't a good idea to use your visa card for anything. Absolutely anything... Anything online. You will be left holding only the same thing you probably were when you started.

Company: Pay360.com
Country: USA

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