Namco LLC Manchester, CT
Andrea Dalessil / Manager and customer service rep Serena Blatantly sold me a winterizing pool kit under false pretenses. Blatant False Advertising!

This is a case of False Advertising period! I bought a Winter Kit for closing my pool from Namco. The box has a large green sticker on it stating "Everything you need to close your pool". It lists the contents inside the box as being 1 5x15 Ice Equalizer, 2 bottles of Winterizer, 2 Winter tabs, 1 pump protector, and 1 cover cleaner. Who am I to question what the "winterizer" has in it and what they all do together. I opened the box read the back of the "winterizer" which instructed me to add two gallons then add the sanitizer/shock. I was furious that they charged me $47.00 for "Everything I needed... Etc" when I could have bought just the "winterizer @ $6.00 ea. And sanitizer @ $6.00 ea." seperately.instead I have half of what I need and paid almost twice. My issue with Namco is that they are getting away with falsely advertising this winterizing kit as being "all inclusive for the price of $47.00". Please do something about this!!!

Company: Namco LLC Manchester, CT
Country: USA
State: Connecticut
City: Manchester
Address: 100 Sanrico Dr
Phone: 8606493666
Site: namcopool.com

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