Hotelsbooked.com
Misleading advertising
- 09-05-2011
- 4
We arranged through Hotelsbooked.com that will be among 234 travel broker businesses possessed From The Independence Travel Team. We paid-for a 5* enjoyable vacation having a free update to some sea-view. Because of the early time of return trip we settled them to get a late checkout.
Whenever we came we'd a watch that contains three strong surfaces and also the entrance of another building. We reported and were advised nothing might be completed, contact your broker in UK. Unearthed that we'd not been supplied with any emergency contact details.
The hotel was at-best a 3* and also you needed to queue for every dinner whilst the resort had more than 600 areas with only 150 chairs within the restuarant.
On last day we were trashed of our space at 11am and our mentor towards the airport was 3am 24 hours later. We reported and supplied evidence that people had taken care of a late checkout. Resort staff mentioned they don't consider scheduling from vacation brokers for overdue guide out clients need to do it strong at party.
Published to Hotelsbooked and obtained no acceptable solution and on 20th January I released proceedings against them. The judge offered the documents on 26th Jan 09 plus they didn't react.
A Standard notice has been offered against them.
Hotelsbooked.com promoted the vacation through Travelzoo.com who've been great throughout this case.
Before booking a vacation browse the Independence Travel group-based in the united kingdom through ABTA or ATOL and you'll look for a listing of all of the firm's possessed by them.
All I say is BEWARE, they're just after your cash!!
Company: Hotelsbooked.com
Country: USA