PictureMe Portrait Studios
Deceptive Practices

1. Do not watch for the Disc whilst the shop may burn it soon after the picture program

2. High Res Disc is just 300dpi on 8in x 12in photo

3. Discounts could be supplied for CDs (actually-although everybody may let you know they cannot)

4. Corporate contact info is under for the comfort.

My spouse and that I had our boy's pictures obtained at our regional PictureMe Business. The picture program was somewhat frustrating whilst the camera was secured to an adjustable supply and never free for that shooter to find for ideal pictures; nevertheless, it was in Walmart and so I might comprehend the chance with an "revealed" camera. Following the program, we examined the pictures and received just unbelievably valued picture deals to select from ($600-$1500). Once we considered departing using the intention to pay for nothing for that session or any pictures, the store-manager subsequently provided us a for $199.98 including 3 poses, 8 blankets, along with a High Res Disc of all of the photos in the program. We mentioned the capability to make use of the Disc to print extra pictures ourselves and established the pictures could be 300dpi or better on the 20in x 24in printing. Though we experienced the cost was nevertheless really high for "Walmart" quality pictures, we needed our boy's thoughts.

After 14 days of awaiting the 8 blankets and Disc to reach in the shop without any notice, my spouse returned to discover the blankets have been there awaiting pick up. The shop worker subsequently advised my spouse that she'd to burn the Disc. We waited 14 days for that Disc that may have now been created exactly the same evening whilst the picture program! A whole lot worse was whenever we attemptedto print pictures in the "High Res" Disc we unearthed that these were just preserved at 300dpi on the 8in x 12in printing. This isn't what we were guaranteed at that time of purchase.

After a whole week of telephone and email messages left for that shop manager, the area manager, and also the organization site, we were informed that "lots of clients end up having the High Res Disc and we ought to return to the shop to allow them assist us". We delivered the shop (3rd visit) and permitted the worker to produce a new Disc. I'd my notebook on hand to test the Disc and show that pictures weren't the high res we were offered. I told the worker that people would really like a reimbursement for that Disc or I'll go to document a Little Claims Match. The shop worker was really apologetic and did return the Disc purchase.

Your problem was ultimately solved using the worker refunding the price of the Disc; nevertheless, it had been extremely discouraging the worker was place in this placement because of her supervisors' steps.

Below is just a contact listing for that Corporate Administration when you have conflicting difficulties with PictureMe, Sears, or Kiddie Kandids.

CPI Corp

1706 Washington Ave.

St. Louis, Mo 63103-1717

(314) 231-1575

Customercare@cpicorp.com

Dr. Renato Cataldo

Boss / Leader

Rcataldo@cpicorp.com

Dale E. Heins

Sr. VP Finance, CFO

(314) 231-1575 x4104

Dheins@cpicorp.com

Ms. Jane E. Nelson

General Advice

(314) 231-1575 x3559

Jnelson@cpicorp.com

Jones Gallahue

Government VP, Procedures

Tgallahue@cpicorp.com

Keith Laakko

Government VP, Chief Marketing Specialist

Klaakko@cpicorp.com

PictureMe Face Reports is just a string photography business situated in Walmart stores. PictureMe is just a section of CPI Corp (NYSE: CPY) which also contains Sears Portrait Galleries and Kiddie Kandids (situated in Infants 'R' Us).

Company: PictureMe Portrait Studios
Country: USA
State: Indiana
City: Bloomington
Site: pictureme.com

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