Alameda News Group Circulation
The Argus Credit card still being billed for paper canceled eight months ago. Calls to company do no good

I moved from the area in November and was quite sure I'd canceled my newspaper subscription.in December, I noticed my credit card was still being billed so I called to cancel and forgot about it.in March, I noticed that I was still being billed, so I called again. The person I talked to seemed surprised, apologized, and told me that they personally removed my credit card information. Again, I put it out of my mind.

Today, checking my credit card bill, I realized that I was STILL being charged. I called the paper and they said they were NOT charging my account. I said they certainly were since my credit card company was requiring payment. They seemed confused and couldn't help me, saying they didn't understand why I was being charged and maybe I should call Visa.

I called Visa. They called the paper in a conference call. Again the person at the paper said they were NOT billing me. When the Visa person said they WERE billing me, and they wanted to know WHAT FOR, the paper person had no answer and offered to bump it up to a "higher level" and have someone call me back. I said I just wanted the billing to stop. I didn't want any phone calls. There's nothing to discuss. Visa is filing disputes for me for every month's charge.

All this over a few bucks. It makes me feel that someone at the paper thinks they can bleed you for a few dollars every month and since it is so much trouble to fix the problem you will drop the issue and let them get by with it. I won't! They are stealing money from me and it must stop.

Company: Alameda News Group Circulation
Country: USA
State: California
City: San Ramon
Address: 4000 Executive Parkway #200, San Ramon, Ca
Phone: 8007557323
Site: bayareainsider.com

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