ThinkGeek.com
Terrible Service
- 07-16-2011
- 9
I delivered ThinkGeek.com an order for countless bucks of gifts on 10/7/10.By 10/19/10, they nevertheless hadnot delivered! Their customer support was difficult to achieve, place me on-hold, explained anything complicated about requiring a "Level-2 authorization." I waited on hold quite a long time more, they stated they mightnot achieve Level-2 men till I told them I had been writing on client criticism websites whenever they set me on-hold! They ultimately discovered a "Level-2" employee after I stated that! They claim they truly are shipping tomorrow - we will notice...
After I purchase material from Amazon or big-box businesses, they deliver it 24 hours later! This support isn't motivation to change to ThinkGeek. I am definitely discouraged!
Company: ThinkGeek.com
Country: USA