Genworth Financial Services
Made untruthful statements and claims about a Reverse Mortgage

My wife and I applied for a Reverse Mortgage with Genworth Financial and were told up front that based on an in house comparison of homes in our area we would be able to dray in excess of 46 thousand dollars out of our equity.

We agreed up front to pay $450.00 for a home appraisal and were assured by both Michelle Gilson and Jeramias Smith that was all we would have to pay. An appraiser showed up and all the time he was on our property he was putting manufactured homes down. Our home had appraised for $170,000.00 less than one year prior, and we had spent more than $30,000.00 on improvements to the home and property. His estimate came up $22,000.00 below the previous appraisal and our lot was appraised at $15,000.00 and lots in our area are currently selling for more than $39,000.00 without any services on them. He also valued our detached 1200 square foot garage/shop at $16,000.

Company: Genworth Financial Services
Country: USA
State: California
City: Rancho Cordova
Address: 10951 White Rock Road, Suite 200
Phone: 9163841984

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