Thermospa
Poor customer service

I'd bought a park opportunity luxurious spa at a price of $12,000. After I began to load the bathtub I observed water dripping in the base. I became popular the sections to locate a trickle within the tube towards the push. It was the very first time I had been to make use of the bathtub. I named Thermaspa customer support dept., waited about fifteen minutes before somebody responded. I told the company representative. Exactly what the issue was and what components were required to repair the trickle. I inquired exactly what the price to get a support phone was and he explained $149.00 and $25.00 for each fifteen minutes afterwards, (rip-off). He could not tell me what components were required after trying to explain to him exactly what the type of the bathtub was:. I subsequently questioned how quickly could somebody emerge to repair the trickle and he offered mean estimated period of 2 to four weeks simply because they travel all around the country|. Actually I am 1-hour from the organization area in ct". He turned really rude which I hung-up on him".

Bottom-line will be hereis a business that costs outrages charges for there containers that are built badly with inexpensive substance espeacially the wood-frame that is made from thin plywood". You'd believe using the costs they cost they'd make use of a wood for there frames". I'd not recommand one to buy a spa from "Thermaspa"|. You most likely do better having a Jacuzzi or Hot Springs manufacturer.

Company: Thermospa
Country: USA

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