Restoration Hardware
Poor Service and Quality

The issue with Repair Equipment is the fact that for several their attractive magazines and well-laid out shops, this can be a mail-order organization having an attitude. We requested a large number of bucks of furniture for the home and half the furniture arrived broken - when it came.

We waited as much as 2 months for towels and therefore are still waiting over 5 weeks to get a furniture piece. Additionally, they really deliver delicate things like mirrors and particular big products including some furniture by UPS in the place of utilizing "white-glove" shipping. For that costs they cost, that's unforgivable.

When one calls to protest, they provide one patronizing justification after another. Additionally they walk out their method to not supply any contact info apart from the exact same customer support quantity that provides exactly the same low-solutions operating off the exact same software that exhibits contempt because of their clients.

Company: Restoration Hardware
Country: USA

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