Sofa Mart
No returns, No exchanges, No exceptions

I bought a sofa and love-seat from Furniture Strip-Couch Mart, when it had been shipped, we'd the shipping individual indication they were to become reordered because of the bad building. The thighs were free, panel protruding, material taken in several places.

I waited to get a telephone call for around per week 5 subsequently named the sales person. To confirm the status. He promises it was the very first he'd found out about it but he might purchase fresh types. I inquired if it had been feasible to switch them for anything bigger (and much more costly) and was advised no.

I went within the next evening and talked towards the supervisor to exhibit him the caliber of furniture that I had been offered, described the trouble of getting to * function again to simply accept the following purchase. Again asked if I can trade them. I had been prepared to SAVE MONEY profit their shop and that I was advised no.

The supervisor promises they "simply applied a brand new return/trade plan" and there is nothing they might do for me personally? I had been not informed this, it had been not published on my bill, it's not published within the store. Actually, about the delivery bill, it obviously says over the leading "Shipping/Return"'.

I called the client support quantity, remaining communications, named the local supervisor, and left messages. To date I've not gotten any response. Not just can I never store there again, I intend to consider the pictures towards the regional paper and also have them printed by having an article.

Company: Sofa Mart
Country: USA

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