Serenity Moving
G and G Moving Lost 4 HUGE pieces of artwork, DAMAGED furniture they packed, would never give me the final weight of my items

I used these movers when they were known as Serenity Moving. They have since gone out of business and started a new company called G & G Moving. BEWARE! I have moved many times in my life & they were the worst movers ever!!! This happened on my move from San Diego to Houston...

1) They wouldn't take 2 of my artificial trees, which were on my originial list of items that I was charged for, both trees were $300/ea.

2) They packed up my glass coffee table (I paid $50 for them to pack it up), and you know what's coming next, when the movers got to my house & unpacked it, there is glass everywhere... Broken... This was a new coffee table from Room & Board, about $500

3) I was missing 4, that's right, 4, huge pieces of canvas artwork, 63' x 48' ($400/ea). How do you lose artwork that is that big & 4 of them???

4) They scratched up my Louis Kartell chair - $400

5) They lost the screws to my dining table

6) They wouldn't give me the final weight of my stuff, because I suspect, that it was a lot less than the amount that they charged me for. I called numerous times for this & for the above issues.

7) The best is that one of the movers had a bad back & he had to keep taking a break, I thought he was going to have a heart attack, it took them 4hrs or so to move my stuff in. And, I only had stuff to fill up a 1 bedroom apt.

8) I filed my claim and they wanted to give me $80 for everything! I gave them an itemized excel spreadsheet of where I bought my stuff, with links the websites, how much it cost, when I bought it, the tax & shipping on it. And, pictures of the damage & missing items that luckily I had pics of.

My final two cents is that karma is a b*ch. And these guys have some really bad things coming there way for how they have scammed, cheated & destroyed peoples things that they worked really hard for.

There needs to be some sort of law out there to protect consumers from companies like this.

Company: Serenity Moving
Country: USA
Phone: 8663055275
Site: ggmovingco.com

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