Dish Network
Cancellation Fee Charged After Signal Problems in Motor Home and House
- 06-05-2011
- 12
Dish network is charging a cancellation fee after I canceled because I could not receive signals as promised. I did the troubleshooting in our motor home with a dish rep. An antenna rep and a Dish and antenna sales and service rep at an rv rally. When returning home we had a problem with signal in the house. I placed three calls to the installation rep that was supposed to be available for on sight problems for 90 days with no return calls. I even left a message with him offering $50 extra dollars if he would return. Still no call so I canceled.
Now they want to charge me 402 dollars cancellation fee plus 30 dollars to return the equipment. I have a written document from a Dish rep stating that he was sorry for the problem and would talk to the installer but would not cancel the charges.
Company: Dish Network
Country: USA
Site: dishnetwork.com