Florist Express - ProFlowers
Florist Express/ProFlowers Delivers Disappointment

The flowers were ordered 2 weeks in advance and delivered a day late.

The website guarantees 100% satisfaction. If not satisfied, the customer has the option of replacement (in certain instances) or a refund - "your choice." Florist Express has yet to come close to honoring the guarantee.

Day after day, e-mail after e-mail (in which my name is incorrect) they apologize profusely but do not acknowledge my request for a full refund.

So far I'm up to a 20% refund and a coupon for $10 off a future order - not even close to making up for the grief they've caused.

Avoid this company - they don't deliver on their promises.

Company: Florist Express - ProFlowers
Country: USA
State: Connecticut
City: Old Saybrook
Address: 455 Boston Post Rd, Suite 6
Phone: 8884441922
Site: floristexpress.net

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