Kroger
Rude Manager Kicked Me Out

As the Lakeside 34 hour Kroger left their store sign lights on, and as they left their door open with no warning signs in view, I walked in at 6am to buy my daily morning breakfast. After passing by store employees and gathering my food, the manager later approached me next to the self service checkout line and gruffly told me that the store was closed and that I wasn't supposed to be in there, and that the floor was not to be walked on till 7am. I explained that I did not know and that there was no sign, and she angrily stated that there was. I asked if she wanted me to put the food back and she gruffly replied again that the store was closed and that I wasn't supposed to be in there. I put the food down and walked out.

I walked back to my car feeling very hurt, my stomach was churning, and I decided to take action. I fished my camera out of my backpack and went up to photograph the door. As I told here, there was no sign on it. There was one maybe 10 feet away on the glass wall now that I had reason to look closer. Kroger immediately shut their door and locked it and I photographed their lie. Furthermore, I photographed all the lit signs around the parking lot showing that the store was open.

I left a complaint at their website on a consumer contact form, but they refuse to answer me. Nowhere on their website can I find email addresses to make further complaints. Kroger was very rude to me and continue to be rude and uncaring as they refuse to respond to my complaint.

Company: Kroger
Country: USA
State: Virginia
City: Salem
Address: 161 Electric Road
Site: kroger.com

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