Dish Network
Collection Account Stays on Credit File Despite Cancelled Service

Dishnetwork employs a company called AFNI to handle collections for their department. Back around 5 years ago I had Dishnetwork as a cable provider and loved it. I had to cancel Dishnetwork cause I was leaving out of the country for around 4-6 months. I was under no contract and advised Dishnetwork that I was cancelling and what I needed to do to to cancel services. The company sent me a box to return all items to Dish such as the DVR and etc. I paid a final bill and thought everything was good. I got back in out of the country and noticed I had received a bill from Dish and that Dish had already sent it to their collection department. This collection was reported onto my credit file and I have since then disputed the validity of the account. I don't owe Dish but if they would remove the collection account from my credit file I would be more than happy to pay the amount the company states I owed. I have been trying to get this account removed and paid for the past 4 years but the only thing I get in response is that the debt has been verified. If Dishnetwork wants their money so much to assign it to collections then why is collections not willing to collect a payment from me. My next step is to file a complaint to the Federal Trade Commission as well as seek legal counsel if this does not resolve anything. This is just for an amount of $106.

Company: Dish Network
Country: USA
Site: dishnetwork.com

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