OfficeFrog LLC
OfficeFrog Office Supplies, LLC Took an order from the shipping information page and refused to cancel the order
- 04-05-2011
- 10
Trying to find office supplies, paper to be specific, we found several different companies.in order to find out the competitive shipping prices, Office Frog, LLC took the order from the shipping page without even confirming the order. Within 3 minutes of the "Order Confirmation" I called the place and left a message cancelling the order, and also sent an email cancelling the "order". They ignored both messages, so I contacted PayPal and filed a dispute.
PayPal told me they would handle it and then the OfficeFrog "partner" sent an email saying he got a message from PayPal that I was complaining that I hadn't received by order yet. I called PayPal back and they re-confirmed that I was cancelling the order.
Today, UPS delivered the box and my kid opened it because he was expecting other things. I called UPS to have them take it back and they wouldn't.
I called PayPal back and told them I wasn't paying for it. They sent another email out to Officefrog and told them what I said and to send me a shipping slip to return it. I still haven't heard back.
I will never order from OfficeFrog again and if you care about your money, you won't either.
Company: OfficeFrog LLC
Country: USA
State: Michigan
City: Grand Rapids
Address: PO Box 888843 Grand Rapids MI 49588
Site: officefrog.com