BellSouth
Unexpected local long distance charges despite advertised calling plan
- 01-15-2004
- 6
Bellsouth advertising offers competitive new calling plans at affordable rates. WRONG! I elected to return to Bellsouth last month due to their great advertised offers. I requested the Complete Choice Plan with Unlimited Long Distance.
After I switched services I received my first bill with a charge for local long distance at a rate of. 25 per call. The additional cost was $7.00. I thought it was a error but it was not. For some odd reason this month is also $7.00. They said certain areas within my local calling area would be billed due to their lack of towers. (They never mentioned this when I switched & there is no indication on their web site.)
Needless to say I contacted Supra Telecom to take over service but I would like a refund of the additional costs including the 25% in tax that is associated with their poor business practice.
Company: BellSouth
Country: USA
Phone: 8772032355
Site: bellsouth.com