Swirl.com
Don't be fooled by the good deals

I LOVED swirl.com when I was first introduced. But then again, who is not exited by getting a good deal on fashion?!

After ordering a few things from Swirl I found my self returning items that were not a good fit.

Swirl only gives store credit, which I in the beginning thought was ok. But now, after waiting on getting a refund for an order I placed in early August, yes AUGUST! I am no longer excited about the store credit. I have supplied Swirl with information about the order, I have a signed proof from UPS, I have several emails from reps and supervisors, but still no refund (or store credit I should say) I am not the one to write reviews, but this is really pissing me off!

I even called the supervisor who responded to me last, but have not yet gotten a return call from them... It's been almost a week.

It's a shame. But foremost, they should be ashamed for treating customers the way they do. Stop the xo BS and get your acts together, seriously.

Company: Swirl.com
Country: USA

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